Frequently Asked Questions

Our luxury chauffeur service provides high-end transportation with luxury vehicles and professional chauffeurs for a personalized and elegant experience.

Yes, Haimour International offers the flexibility to book a driver for as long as you need, whether it is for one trip, a full day, half a day or just a few hours.

You can pay for the service by bank transfer or by using a secure online payment link.

Yes, our Chauffeur Service provides insurance coverage for both drivers and passengers.

Absolutely, our private drivers are always ready to assist you with your luggage. Be sure to specify the number of bags at the time of booking to ensure the vehicle meets your needs.

Yes, Haimour International offers Private Driver Services 24/7. However, availability may vary depending on the region and demand.

Our Luxury Chauffeur Service offers a fleet of high-end vehicles, including luxury sedans, limousines, luxury SUVs, luxury vans and possibly sports cars.

You can book a Luxury Driver online on any of our service pages, by contacting us directly via our contact form, by phone on +33 1 84 11 20 34 or via WhatsApp. Specify the type of vehicle, location, date and time of pick up.

Yes, our Luxury Drivers are skilled in providing high quality and personalized service. They are well trained on routes, local attractions and the specific needs of our clients.

Yes, we offer additional services such as onboard refreshments, restaurant reservations and other personalized services. Specify your needs during the booking process.

Our rates may vary based on distance, location, duration and level of service provided. Learn more on our pricing information page or request a quote directly from us.

Yes, we provide luxury chauffeur services for private events such as weddings, parties and other special occasions. We also cater to businesses organizing or exhibiting at professional events.

Yes, our Luxury Drivers always appear in professional attire, often in formal attire, in keeping with the high level of service they provide.

Yes, our luxury chauffeur services offer international transportation services, but it depends on the service requested.
Be sure to check the geographic limitations of the service before booking.

Our drivers welcome your pets. However, it is advisable to inform us in advance to ensure that the chosen vehicle meets your need.

Every car rental requires a deposit, whether it be a bank check (verified) or a transfer. In fact, the deposit must be given to us upon rental, and it will be given back to you along with the vehicle.
The deterioration of the rental property is maintained, not the bank guarantee.

Customers who are at least 23 years old can rent any of our vehicles. Customers must be at least 18 years old and/or have a provisional license to rent any of our city cars.

One week prior to the specified reservation date is the maximum amount of time that a reservation may be canceled, free of charge. It pays because, if you have paid a deposit, it will not be returned. In order to cancel your reservation, you can contact us by phone or pass by one of our agencies.

If you chose our rental service with a driver, the car will be delivered to the location you have chosen when booking with us.
If you chose our car rental service without a driver, the vehicle must be picked up at one of our agencies. Delivery is not included in the fare, and if requested, additional charge will apply.

All the vehicles that make up the fleet of Haimour International are already insured, so our clients don’t need to pay for additional insurance coverage.

In the majority of the cases, yes, you can change your car rental reservation. However, it is necessary to warn us 24h before the reservation date.
You may change the time, place of pick-up and/or destination (this solely concerns rentals with a driver, if you choose to do so with our car rental service then additional fees will apply), the duration of the rental and, if available, the type of vehicle.
For any adjustments or changes, please contact us via phone or visit one of our agencies as soon as possible.